Frequently Aked Questions
FAQ's
At K&M Truck Repair, we know your time is valuable—and when your truck or fleet needs service, you need answers fast. That’s why we’ve put together this FAQ to cover the most common questions our customers ask. Whether you're new to diesel, managing a fleet, or just curious about what we offer, this page should help clarify how we work, what we do best, and how to get your truck in for service. If you don’t see your question here, feel free to give us a call or shoot us a text—our team is always ready to help.
Frequently Asked Questions
What types of vehicles do you work on?
We specialize in heavy-duty diesel trucks, medium-duty vehicles, and pickup trucks, but we also handle commercial trailers, school buses, and fleet vehicles. We’re equipped to work on all makes and models—diesel or gas.
Do you perform DOT inspections?
Yes—we offer both New York State and federal DOT inspections. Our team ensures your vehicle meets all compliance standards. If we find any issues during inspection, we can handle the repairs in-house to get you back on the road quickly.
What are the signs my truck needs service?
If you notice reduced power, excessive smoke, unusual noises, warning lights, or poor braking and steering response, it’s time for a check-up. Early diagnostics prevent small problems from turning into major (and more expensive) repairs.
How do you handle diagnostics?
We use advanced diagnostic software and OEM-grade tools to scan systems, isolate faults, and pinpoint root causes. Whether it’s electrical, engine performance, aftertreatment, or drivability issues—we track it down and fix it right.
Do you offer preventive maintenance plans?
Yes, we do. Preventive maintenance is key to reducing breakdowns and long-term costs. We’ll create a service plan tailored to your vehicle or fleet, including fluid checks, brake inspections, suspension work, and more.
Can you handle aftertreatment systems?
Absolutely. We offer complete DPF/DEF cleaning, EGR system diagnostics, and emissions-related repairs. If you’re stuck in limp mode or facing regen issues, we’ll get your system cleared and functioning properly.
What if I manage a fleet?
We love working with fleets—large or small. We offer scheduled maintenance, priority repair slots, full reporting, and reliable communication to help you manage downtime and keep trucks running smoothly.
How do I book an appointment?
You can call us directly at 631-331-0066 or text our service team at 833-267-3752. Whether it’s diagnostics, repairs, or just a service check, we’ll get you booked in and back to work quickly.
Contact & Location
Billing
Here at K&M TRUCK REPAIR, we know that any product or service that streamlines your fleet repairs saves you time and money, so we now have cbCharge available. It is a simple and free charge account that consolidates your billing through a secure online portal and provides 30-day payment terms with no interest or late fees. Your fleets repairs and maintenance are completed and billed and emailed from K&M TRUCK REPAIR. Then you get one monthly invoice from cbCharge, similar to a credit card bill.
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