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Employment Opportunities at K&M TRUCK REPAIR

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Service Department Assistant

The Service Department Assistant will assist the Service Advisor, Shop Manager, General Manager, customers, and vendors by handling tasks in a polite and professional manner. He or She should be highly motivated, extremely organized, proactive, team oriented with a sunny disposition.

Job duties may include tasks related to customer service, customer retention, parts procurement general office duties, data entry, accounts receivable and marketing.

Requirements

  • Clean valid NYS driver’s license
  • High School degree or better
  • Strong communication skills
  • Strong computer skills, Excel, Word, Outlook and Power Point Experience
  • Excellent organizational skills with attention to detail
  • Upbeat attitude, honest and dependable
  • Professional appearance and strong work ethics
  • 1-2 years of experience in customer service and/or general office

Tasks:

  • Assist with parts procurement, Enter parts and pricing into estimates and work orders.
  • Answer phones.
  • Schedule and confirm appointments
  • Receive payments
  • Participate in daily production scheduling meetings
  • Place quality assurance phone calls weekly
  • Assist Service Advisor and Shop Manager as directed.
  • Pick up parts at various vendors when Parts Runner is unavailable.
  • Assist General Manager with Marketing
  • Work as part of the team to include the Service Advisor and Shop Manager to assure adherence to all company policies and procedures.
  • Keep a neat and orderly customer waiting area.
  • Cover front desk when Service Advisor is out.

Benefits:

  • Competitive pay.
  • Paid Medical Insurance, Dental Insurance, Life Insurance, LTD for Employee.
  • 401K Retirement Plan with Company Match.
  • Paid Vacation after just 6 months.
  • Monday – Friday 8:00am – 4:30 PM.
  • Training

All potential employees must submit to a drug test, a background check and a DMV check.

Service Writer

Recent Grads, Sales Associates, automotive repair technicians, quick lube service writer, warranty service writers…..we are looking for you.

K&M TRUCK REPAIR, INC. is looking for an upbeat people person with some sales experience and basic knowledge of automotive or truck repair.

  • Greet customers and determine their repair needs.
  • Write up a descriptive work order that will assist the technicians in determining the correct diagnostic course of action.
  • Communicate effectively throughout the procedure with the customers through phone, email and texts.
  • Manage the daily schedule in conjunction with other service team members.
  • Create accurate estimates and prepare final invoicing based on technician notes and book time.
  • Review all finished work with customer.
  • Grow and strengthen current customer base through excellent customer service, marketing and canvasing.

We will train you on all of our software programs.

  • Must be honest, sincere and exude integrity
  • Some College Preferred
  • Automotive or Truck Knowledge a plus
  • Must have a clean New York State driver’s license

At K&M TRUCK REPAIR we provide a positive work environment. We are not only a team, but a family. We offer health insurance, dental insurance and a 401K.

Base Salary from $35,000-$40,000. Production bonus within 6 months.
Send your resume and phone number today!

Contact Form

Use this form to apply and/or to upload your resume.

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